Store Policies + Terms & Conditions

Event Ticket Purchase Terms and Conditions

Please read and understand the following terms and conditions. They are binding for all event registration ticket purchases.

  • PURCHASER/TICKET HOLDER: The person purchasing the ticket intending to attend the event.

  • No exchange or transfer of registration tickets between the original ticket holder and a third party will be made under any circumstances.

  • Tickets are non-refundable. In the event the PURCHASER/TICKET HOLDER cannot attend, it is the PURCHASER/TICKET HOLDER’s responsibility to contact Jittery Wings Quilt Co. LLC via email at mitzie@jitterywingsquiltco.com to facilitate the resell of the original ticket. Please do this as soon as possible to allow time for reselling. Jittery Wings Quilt Co. LLC will attempt to resell the ticket minus a transfer fee outlined below. We will do our due diligence to resell the original ticket. If the ticket is sold, funds are refunded using the original form of payment (if possible).

    • 90+ days from the event – refund in full minus the $50 transfer fee

    • 61 to 90 days from the event – refund in full minus $100 transfer fee

    • 31 to 60 days from the event – refund in full minus $150 transfer fee

    • 0 to 30 days from the event – refund in full minus $200 transfer fee

  • Jittery Wings Quilt Co. LLC reserves the right to cancel any ticket that has been resold outside our company/organization.

  • Information is collected at the time of registration for an event with Jittery Wings Quilt Co LLC. This information is collected and used in accordance with our Privacy Policy.

  • Registration tickets are electronic, and the PURCHASER/TICKET HOLDER must be present on the day of Check-In.

  • Infants in arms or children will not be admitted unless you have prior permission from Jittery Wings Quilt Co. LLC.

  • Jittery Wings Quilt Co. LLC reserves the right to refuse admission to any person whose conduct is disorderly or unbecoming without refund or compensation.

  • No photography, audio, or video recording is allowed during the event unless otherwise stated by Jittery Wings Quilt Co. LLC. General social media of the event is permitted through Facebook, Instagram, Twitter, and TikTok.

  • Jittery Wings Quilt Co. LLC may add, withdraw, or substitute instructors without prior notice.

  • Jittery Wings Quilt Co. LLC may use the PURCHASER/TICKET HOLDER’s image or likeness in any live or recorded video, photograph, or picture. If the PURCHASER/TICKET HOLDER does not desire to have their image used, it is the PURCHASER/TICKET HOLDER’s responsibility to tell Jittery Wings Quilt Co. LLC staff.

  • PURCHASER/TICKET HOLDER agrees to submit to any search for any prohibited items, including but not limited to weapons, controlled, dangerous, and illegal substances, and recording devices.

  • PURCHASER/TICKET HOLDER agrees to Jittery Wings Quilt Co. LLC Health & Safety Guidelines listed below.

  • PURCHASER/TICKET HOLDER voluntarily assumes all risk and danger incidental to the event, whether occurring before, during, or subsequent to the actual event, including death, personal injury, loss, damage, or liability.

  • Information is collected from those registering with Jittery Wings Quilt Co. LLC in order to facilitate ticket purchases or other purchases that are available. This information is collected and used in accordance with our Privacy Policy.

  • Any complaints regarding the events will be directed to and dealt with by Jittery Wings Quilt Co. LLC staff.

Refund & Exchange Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Whether purchased in person or online, we pride ourselves on quality and will work to resolve any mistake on our part.

  • Damaged or Faulty Goods

    • We will replace or refund your purchase if you receive an incorrect, defective, or damaged item. It must be returned in the condition it was received. Please contact us directly. We appreciate you allowing us to make it right.

  • Non-returnable items:

    • Downloadable software products because once received, you can download it immediately onto your own device.

  • Returns & Exchanges:

    • Please contact us within 15 days of receiving your order to request a return or exchange.

    • Cut fabric and PDF or printed patterns are not refundable, except for defective or damaged items or incorrectly shipped items. Please contact us if you have any questions.

    • Shipping charges are non-refundable. A refund will be issued within five business days of the return package arriving at Jittery Wings Quilt Co. LLC, based on staff inspection of the item's new/like-new condition.

    • For all returns, please note the following:

      • Contact us if you wish to return an item.

      • You must notify us of your return shipment before sending the items. If there is no advance notice of the return, it may not be eligible for refund.

      • Return shipping charges, fees, insurance, tracking, etc. is the responsibility of the customer. The item must be packaged securely, and shipped via the carrier of your choice. Please note - Return shipments to 2004 Walton Way, Newberry, SC 29108.

      • Please provide us with a tracking number. Keep the tracking number for your own records as well. Jittery Wings Quilt Co. LLC is not responsible for lost or damaged shipments.

      • Buyers are responsible for ensuring they understand the measurements of all items before purchase.

Shipping Policy

Domestic orders are shipped via USPS or UPS Ground. Orders are processed daily, and usually ship within 1-3 business days of when you place the order. When your order ships, you will receive an email with a tracking number that includes package details and an estimated delivery date. Packages typically arrive within 5-10 business days. Please be aware that holidays and weather-related delays may change the ship dates or the package delivery date.

Jittery Wings Quilt Co. LLC doesn’t not ship internationally. To purchase curated bundles internationally, contact our friends at Cow and Giraffe.

If you have questions about your order, please check the tracking number in your email for the most current updates.

Privacy Policy

Please read our Privacy Policy here.

HEALTH & SAFETY Guidelines

Please ensure that you have reviewed any advisories or restrictions on travel to the United States and to the event’s state.

Please be advised that there is a risk of exposure to COVID-19 in any event or public space, including Jittery Wings Quilt Co. LLC events and classes. Prior to purchasing a ticket for and attending our events, open houses, or classes, please ensure that you have read the latest CDC Guidelines for Prevention.

By attending Jittery Wings Quilt Co. LLC events, open houses, or classes, you acknowledge this inherent risk, and as a condition of entering Jittery Wings Quilt Co. LLC events or classes; you acknowledge, understand, and confirm each of the following in accordance with applicable health guidelines:

You are not currently experiencing any of the following symptoms of COVID-19, as identified at CDC.gov, including but not limited to:

  • Fever or chills

  • Cough

  • Shortness of breath or difficulty breathing

  • Fatigue

  • Muscle or body aches

  • Headache

  • New loss of taste or smell

  • Sore throat

  • Congestion or runny nose

  • Nausea or vomiting

  • Diarrhea

Prior to attending Jittery Wings Quilt Co. LLC events or classes, you have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine.

You are not under any self-quarantine orders.